Terms of use

Terms & Conditions for FrostBite Tackle

These terms explain how you may use the FrostBite Tackle website, place orders for ice fishing gear and interact with our cold-school guides and other content.

By accessing or using this site, you agree to follow these terms. If you do not agree, please stop using the website.

Who can use this site

This website is intended for adults who can legally enter into purchase agreements in their place of residence. If you are under the age required to do so, you should use the site only with the involvement of a parent or guardian.

We reserve the right to limit access to certain products, content or offers, for example based on local regulations or stock availability.

Changes to these terms

We may update these terms from time to time, for example when we add new product categories, update shipping options or change how the site works. The version posted on this page is the one that currently applies.

Accounts and security

Some parts of the store may allow or require you to create an account so you can save addresses, view past orders or speed up checkout.

  • You are responsible for keeping your login details confidential.
  • If you believe your account has been accessed without permission, please let us know as soon as possible.
  • We may suspend or close accounts that are misused, inactive for a long period or used in ways that break these terms.

Orders, pricing and payment

Product listings are an invitation to place an order, not a binding offer. When you place an order, we will normally confirm by email once payment has been authorized.

  • Prices, taxes, currencies and shipping options may vary depending on region, availability and promotions.
  • We try to keep all information accurate, but errors can occur. If we discover a pricing or stock error after you order, we may contact you to confirm, adjust or cancel the order with a refund.
  • Payments are processed through third-party providers (for example card processors or digital wallets). Their terms may also apply to your transaction.

We may refuse or cancel an order, for example in cases of suspected fraud, repeated payment failure or obvious mistakes in pricing or product description.

Shipping and delivery

We aim to ship ice shelters, augers, tackle and kits as quickly as reasonably possible. Estimated delivery times are guidelines, not guarantees, and can be affected by factors outside our control such as weather or courier delays.

Risk of loss or damage may pass to you once the order has been handed to the carrier, depending on applicable law and the shipping option chosen.

Returns and cancellations

If you wish to return or cancel an order, please check the return instructions provided during checkout or in your order confirmation. Return windows, condition requirements and refund options may vary by product type, region and condition.

Certain items (for example used safety gear or heavily worn clothing) may not be eligible for return unless they are faulty, as allowed by applicable law.

Guides and safety information

Our “cold-school” guides, tips and diagrams are intended as general information for experienced and beginner anglers. They do not replace local regulations, expert instruction or on-site safety checks.

  • Always follow the laws, safety recommendations and ice guidelines that apply where you fish.
  • You remain responsible for judging ice conditions, weather and your own experience before stepping on the ice or using any equipment.
  • Never rely solely on written material when making decisions about safety on ice.

Intellectual property

Unless stated otherwise, the content on this site — including product descriptions, graphics, guide texts, diagrams, logos and layout — is owned or licensed by FrostBite Tackle and protected by intellectual property laws.

  • You may read and print pages for your personal use and for planning your own trips.
  • You may not copy, resell, redistribute or create derivative works from our content without prior permission.
  • Brand names and logos used to describe third-party gear remain the property of their respective owners.

Acceptable use

You agree not to use this website in ways that break the law, damage the site or interfere with other people’s safe use of it.

  • Do not attempt to gain unauthorized access to our systems or other users’ data.
  • Do not use the site to send spam, malicious code or misleading information.
  • Do not scrape or harvest content or pricing data in a way that overloads or harms the service.

Disclaimers

We aim to keep product information, stock levels and guide content up to date, but we cannot guarantee that everything is error-free or available at all times. The website is provided on an “as is” and “as available” basis.

Limitation of liability

To the fullest extent allowed by law, we are not liable for indirect, incidental or consequential losses arising from your use of the site, including loss of data, loss of profit or interruption of activity.

Nothing in these terms excludes or limits any rights or remedies that cannot be excluded by applicable law.

Governing law and disputes

These terms apply to your use of the site wherever you are located. If any dispute arises between you and FrostBite Tackle in connection with the website, we encourage you to contact us first so we can try to resolve it informally.

Specific legal rules, mandatory consumer protections and competent courts may depend on where you live and where we offer particular services or products.

Contact for legal questions

If you have questions about these terms, please contact us at frostbitetackle@gmail.com with the subject “Terms question”. For privacy-specific requests, please see the Privacy Notice and use the privacy contact details listed there.